I went on the Create Your Own doll generator while working on a post about updated Girl of the Year 2023 Kavi theories, but then, I was greeted by a sign that said that Create Your Own clothes aren't available to make as of now.
There is no information about when they will return, but concerned customers are encouraged to call American Girl's phone number.
looool
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Update: Under the Create Your Own section on the AG website, it no longer says "clothing design coming soon." It now says "Doll Design" and "Personalized Video Messages." I'm getting the feeling that the clothing design is NOT coming back.
After that revamp, everything went away. We can't save creations anymore. I used to design a few, save them and then scroll through each of them and compare in order to decide which one I wanted. I asked customer service about it and got some lame excuse that it isn't available at this time, but they'll take my feedback into consideration.
I also noticed the last CYO I ordered didn't have the coupon to design your own doll tshirt. Makes me think they aren't planning on bringing it back. But the store display that shows examples of CYO dolls has a doll in a custom tshirt still.
The design your own clothes have been gone since the CYO doll generator revamp. It's said "clothing design coming soon" for ages now on the website. Not sure what their idea of "soon" is.