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New American Girl Refund Policy

American Girl has a new refund policy. These items are now non-refundable:

  • Create Your Own items, including dolls

  • Dolls with pierced ears

  • Shipping and handling fees

P.S: I know it's Saturday, but I didn't get to go to AG today because it snowed and there was ice on the roads. I hope I can go tomorrow!

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That’s mostly good! Do we pay for shipping returns? As far as ear pierce and create your own—good! I think they are losing money! People really need to think what they make, it’s also wasteful!

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Sam-Started-It
Sam-Started-It
23 de jan. de 2022

Makes sense. Most places don't take returns on customized products.

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I hoped you were enjoying the snow. Ice is a problem--all winter long in Minnesota.

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Lily Rose Lovemoon713
Lily Rose Lovemoon713
23 de jan. de 2022

Why would they do that?

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Vanessa's Dolls
Vanessa's Dolls
23 de jan. de 2022
Respondendo a

My guess is that CYO dolls are hard for AG to resell since they are custom to whoever ordered the doll but thats just an assumption....

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violet.stories
violet.stories
23 de jan. de 2022

good to know...

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